Justin Bieber: Never Say Never

The rings, please?

Oh, God!

-No! -Oh, my God!

You haven't made it until you've played New York

and you've sold out the Garden.

He came from such a small town, it gives us hope.

Madison Square Garden represents the pinnacle of success.

Justin leans over and looks at me

and he said, "I don't care how hard I have to work,

"or what we need to do, I'm selling this place out in a year"

I love Justin Bieber!

I think about him, like, 99% of my life.

-His voice, his personality. -His hair, his looks, everything.

No one used to know him a year ago, and now everyone knows him.

He was born March 1st, 1994, at 12:56 a.m. on a Tuesday.

One day, I tweeted him 100 times.

He is so much cooler than my brother! So much!

Justin Bieber,

make sure you don't have no more girlfriends,

'cause I'm your girlfriend.

He's just, like, a regular kid who had a dream

and it just, like, came true.

I was young.

I wanted to make sure that I gave him everything,

that I would be the best that I could be for him.

It was hard work,

but it was worth it.

My parents helped a lot.

We're small-town people. Even Toronto's too big for us.

His dad and I split when he was about 10 months old.

I had a place of my own and I lived with Justin.

Just me and Justin.

I knew he needed stability in his life.

And God really gave me a lot of strength.

We were pretty excited. He was such a little sweetheart.

Justin and my dad were so close.

They just really bonded.

He was always with Justin, every day.

If he wasn't with him, he'd be talking to him.

They were great like that.

I remember there's been days when Justin would run away from school

because a teacher said something.

And instead of running home, he ran over here, to Grandpa.

-Hi, Justin. -Hi.

What are you going out to do?

Shovel.

Shovel what?

Snow.

And you're going to do the job, are you?

It was definitely challenging to be a teenagen

and have to stay home while all your friends are going out.

Justin! You're on my team...

I just knew that that's what I had to do.

If he didn't have sports, I don't know what he would have done.

He would have drove us crazy. He drove us crazy, anyway.

Okay, go for it, Justin.

Okay, once again, that's it.

Everybody's gonna be a hitter, wait and see.

My son, Ryan, and Justin have been friends since grade four.

He was a soccer coach for three, four years, and Justin was always over here.

He would not release the ball.

He's the same with hockey, he wouldn't pass the puck.

In soccer, he wouldn't pass the ball.

Me and him always used to sit beside each other.

There's me, that's him, on the left.

Pass the ball. And when he did, it worked out. It was great.

I had to stress to him

that making the goal was as important as scoring the goal.

What is it?

Okay, now what do you do with it?

He never had any lessons or anything.

I just never thought of it being anything other than for fun.

I would have friends oven

and they would bring their guitars and jam out at the house.

Justin, as a two-year-old,

he would wander up to the stairs, right in front of the drum kit,

and just stare at Dan, the drummer in the band at the time.

So how do you usually count in your head?

One, two, three, four, five. One, two...

And he would just be mesmerized.

And he'd grab a pair of drumsticks and he'd start hitting the stairs.

And everybody noticed that his timing was amazing.

"Where does this talent come from? Does he play drums?

"Man, you'd better get that kid a kit. "

There was a little plastic, miniature kit

and he got to bang on that for two years.

And then he outgrew that kit.

Pattie's friends were musical and they encouraged Justin.

And their church would have music in it.

They would be, you know, showing him how to do a chord on the guitar

And then the boys at the church said Justin had a musical talent.

And they had a benefit down at one of the local hotels.

When we were preparing him for his show,

he had to learn four jazz standards.

Come on up here, Justin.

Play a couple of songs for the people here this evening.

And for an 8-year-old to play jazz,

it was quite difficult, but he was up for it.

They made enough money that night to buy Justin a big set of Pearl drums.

He'd go into the furnace room and he would bang those drums

like you wouldn't believe.

And the worst part of it was, he was good.

I love, like, pretty much everything about him.

He's cute, he's awesome, and we just love him so much.

Yeah, that's what I was just about to say.

-We'll all be his wife, sooner or later. -Yeah.

I'll be his first wife. I'm his first wife, okay?

He's basically, like, giving back to us because we love him so much.

-We do love him so much. -Yeah, more than you could imagine.

I can't help it, I'm obsessed. I love him. He's so cute.

I mean, I don't want him that way. But he's just so cute.

He's really hot. He's adorable!

I remember my first concert I went to with my mom, and so...

And it was your birthday present, yes. We've been waiting for months for this.

-And what was your first concert? -Michael Jackson, Thriller

When I was her age.

So I'm hoping she'll remember this one for a long, long time.

-JB! -JB!

Two, and three.

-Thank you, sweetheart. -Thank you.

On three. One, two, three.

Justin?

I like this. What do you think? You like it?

-I love it. -I like it, too.

Put that hood under it, obviously.

It was his first show and I went to his house to get him.

We were gonna go. And he came up in this church suit.

Just like an Easter Sunday suit.

I was like, "Man, you don't have to dress like that anymore."

-I like Bigger in the white jacket. -Okay.

Purple. It just sort of looked cool.

They're gonna do a five-minute on-the-fly thing with you.

They'll ask you questions while you're standing and whatnot today.

Ryan's like the coolest older brother ever.

Ryan's also like his jester When Justin's down,

I'm like, "Ryan, go make him laugh."

Come on! Come on!

And Justin's cracking up.

Allison's the stern one.

I'm going to shave my head.

No, you are not! Put that razor down right now!

-Say, "l love you, Justin." -I love you, Justin. Put the razor back.

She's the one that handles business.

Carin works wardrobe with Ryan, and she's like Justin 's big sister.

This is Justin's guitar. it's a lefty. Justin's a southpaw.

Dan Kanter is Justin's musical director. Super cool dude.

This is Scrappy.

Scrappy is the hardest working man on the Justin Bieber tour,

maybe next to Justin.

Justin is a pleasure to work with, most of the time.

I kind of look at him like a little brother.

That's twice! You don't give me twice for that!

Kenny is technically Justin 's security guard,

but Kenny's Justin's everything.

Kenny's with him 24/7. He lives on the bus with him.

He has a definite trust with Kenny, he feels like he can tell him anything.

It'll take two seconds. I just want to drive it a little bit.

It's an uncle-nephew relationship.

In my phone, I have him programmed in as "Nephew".

Kenny. What are you doing?

Scooter's kind of in the road family, definitely Dad.

Justin, Justin, that's not funny.

-Turn it off. Not funny. -It is funny.

You know, I think 90% of my job is helping him become a good man.

It's a family. So, we're supporting each other

and making sure the kid's okay.

Deeper. No, not like that.

There you go.

I'm a 54-year-old childless woman, and they call me Mama.

Yo, I need a razor. Do you have one?

A razor? Really?

Here's something really cool about vocal cords.

They can take my heart out of my chest and put it in your body

and make that work.

Hey, don't cut your face, okay?

But they cannot replace the human voice.

This entire tour hinges

on those two little strips of fiber that sit in his neck.

While you're changing, do it, okay?

One of the hardest things, I think, for a kid on the road to understand

is that he's a working man.

All right, I'm about to change my pants, so you're gonna have to go.

Come on, come on, come on.

Don't waste it. Let's get you dressed. Come on, let's go, it's walk time.

-Yo, all right. -Yo, yo, it's walk time.

-This is Mama Jan. -Hi, Mama.

-She's my vocal coach. This is my dad. -My pleasure.

-Pleasure is mine. -I think I saw you this afternoon.

-Yeah, yeah, yeah. -Nice to meet you, sir.

Nice to meet you.

You ready to kill this, or what?

How's your voice?

Good. How is it?

It's getting there.

All right, we're going into focus mode. Here we go.

I know you're prepared!

And you've been waiting for this moment!

Everything you're feeling right now is normal!

These people came to see you!

I'm here because you're here! Let's rock! Let's rock!