A Monster with a Thousand Heads (Un Monstruo De Mil Cabezas)

Memo...

What is it?

What's wrong?

Dario! Monica!

Monica!

What happened?

Yes?

Member number 79322. It's an emergency.

Lift your head.

12 Tajin Street.

Narvarte.

Breathe.

He's feeling really sick. How long will it take you?

Has he had other pains like this?

Not this severe.

Okay.

I suggest seeing the doctor who's treating him.

To adjust his medication.

This will get worse.

No, it will get better when he resumes treatment.

We're just waiting for the approval.

In any case,

why suffer while he waits?

Would you like a coffee?

No, thank you.

Your insurance card, please.

Could you cover me up?

Can I get a kiss?

See, doctor?

See the act you have to put on just to get a kiss from a teenage son?

Grow up, Dad.

We're getting breakfast. Want anything?

No, thank you.

Does it hurt?

I'm tired.

Get some sleep.

No, really tired.

Sleep, it'll do you good.

I'm going to take a shower.

Good morning, may I speak to Dr. Villalba?

Sonia Bonet, my husband-

Hello? Hello?

Excuse me.

I got out off. You had just transferred me to Dr. Villalba-

Good morning, Dr. Villalba.

This is Sonia Bonet. My husband is Guillermo Castrejon.

I know we have an appointment next month,

but I need to speak to you urgently.

Please call me back at 55-30-87-6540.

I urgently need to speak with you, Doctor.

Thank you very much.

A MONSTER WITH A THOUSAND HEADS

Okay, have a good one.

- Bon appetite. - Thanks.

Excuse me, I've been waiting for half an hour.

Your colleague told me to wait, but it's urgent.

If they told you to wait, then wait. They'll come get you.

I'm Sonia Bonet. I'm sitting out there.

Alta Salud, good afternoon.

I'll put you through.

Yes?

At 7:00 p.m.

Should I write down the address, or does he already have it?

Got it.

You're welcome. Bye.

Can I help you?

Your colleague said they'd see me, but it's been over an hour.

- Who are you looking for? - Dr. Villalba.

Do you have an appointment?

My husband got worse last night, he's the coordinating doctor.

- Is he expecting you? - Your colleague said he could see me.

Pati?

Is Doctor Villalba in?

Okay, thank you.

- He's not in. - What?

- He has to be! - He was, but he had to leave.

Is this a joke?

I've been waiting for hours!

You didn't tell me who you were waiting for.

I told the other girl. How dare you!

Can I speak to a manager?

You can fill out a complaint.

Everyone's gone anyway. It's Friday.

You bet I'll fill it out.

Alta Salud, good afternoon.

He stepped out for lunch.

Want to leave a message?

Do you know why you were called in to testify?

- Yes. - Can you tell the judge?

It's about Mrs. Bonet.

Did you know the defendant before that day of the events?

No, sir.

Call Baez, please.

Tell us what happened.

Tell Baez to move his car.

I told Mrs. Benet that Dr. Villalba had left.

But he came back and I told him she had been waiting for him for hours.

It's about her husband, it's urgent.

Who is she?

Good afternoon, Doctor.

No idea, no.

They told her you're here.

But I'm not.

- Was that Villalba? - I'm not authorized to answer that.

I'm talking to you!

- Calm down, Mom. - You hurt me.

Answer me! Is it or isn't it'?

It is?

Where are you going?

Do you like football, Doctor?

Only when Club America plays.

The final game is looking good.

- Who are you rooting for for the final? - No one.

Club America has had a bad season, right?

They've had a few.

What's up, buddy?

Don't tell me, man.

Again?

You're such a pussy.

C'mon, fucking pig. I don't have all day.

I just want you to read it. Please.

You're the one in charge of this.

With all due respect, Doctor.

I'd like you to see these tests. They're important.

I won't take up much of your time, I promise.

Ma'am? Excuse me, I'm trying to park.

Yes.

Very well.

And Villalba?

One second.

- Gone. - And the woman?

- She's gone too. - They tell me she left.

Yes. I'll call him right now.

Follow that blue car.

- Mom, it's embarrassing. - He didn't understand me.

He did. He just doesn't want to.

- The car's leaving. - Let's talk to someone else.

It's him. Close the door!

- Dario, go back home! - No.

On the corner, please.

How much is it?

Once recess is over please stand for the judge.

Miguel!

Can you get the door?

Miguel!

- The doorbell is ringing. - Let Ana get it.

She went to the store.

Who is it?

Who's asking for him?

Come in.

Someone's here for you.

Come on in.

One second.

Are you coming?

These people need to talk to you.

Excuse me.

I know this is your home and this isn't right.

It's not right and it's a bad time. I was on my way out.

Let's do this, Monday first thing

I'll look over the papers, but in my office.

- You won't need an appointment. - No, I'm sorry.

We can't wait any longer.

We got off on the wrong foot.

Do you remember me?

We've talked several times on the phone.

My name is Sonia Bonet.

My husband is Guillermo Castrejon.

Come in.

I'll be right back.

I don't want another coordinator.

I want you to give my husband the treatment he needs.

I have to go, ma'am.

My husband is 48 years old, he deserves a chance.

He's a good person.

- Look at his photo. - I don't doubt it, it's not that!

I already checked the papers.

That drug isn't on the list of approved medications.

- There are studies- - Leave or I'll call the police.

Why are you denying him treatment? What do you have against us?

Mom, calm down.

No, I need to understand. There must be a mistake.

If it were your wife, you'd give her anything.

We've paid this policy for 16 years.

No! No!

Calm down.

- What are you doing? - Put the gun down.

Mom!

I don't even know you.

It's company policy. Not all applications are approved.

That's how insurance companies work.

- And your application has errors. - It can be fixed.

It can't, it's not a mistake.

Coordinators have to reject certain applications.

That's how it works.

In any case, only the board can overturn the rejection.

Who do I talk to? Tell me!

Sandoval Nuñez, CEO.

Nicolas Pietro, Human Resources.

They're at the Loma Linda squash courts right now.

My husband plays with them every Friday.