Do Not Disturb: Hotel Horrors

IF YOU'RE A CREATIVE TYPE

IN NEW YORK CITY AND WANT TO GET NOTICED,

THE MEMBERS-ONLY SOHO HOUSE HOTEL IS

THE PLACE TO BE.

THE SOHO HOUSE IS A GREAT PLACE TO NETWORK.

A LITTLE OASIS IN THE MEATPACKING INDUSTRY.

THE CHIC HOTEL IS

WHERE RISING SWIMWEAR DESIGNER SYLVIE CACHAY

AND HER TRUST-FUND BOYFRIEND, NICHOLAS BROOKS,

HANG OUT AMONG THE CITY'S BEAUTIFUL PEOPLE.

SHE HAD THE DREAM OF HAVING HER OWN LINE.

HE HAD A PRESENCE ABOUT HIM.

WHEN HE WALKED INTO A ROOM,

HE INSTANTLY COMMANDED ATTENTION.

AND ON DECEMBER 9, 2010,

THE SOHO HOUSE SHOULD BE A PLACE

FOR THE COUPLE TO GET A GOOD NIGHT'S REST.

- I CAN'T TAKE IT ANYMORE! - YOU WITH YOUR FREAKING LIST!

ARE YOU SERIOUS?!

INSTEAD, FOR ONE OF THEM,

IT WILL BE THEIR FINAL RESTING PLACE.

I'M SCREAMING, "PLEASE DON'T DIE!"

CALL 911!

THIS IS A CLASSIC MYSTERY STORY

OF A LOVE APPARENTLY GONE WRONG.

"HOW COULD IT GO THIS BADLY WRONG?"

CAPTIONS PAID FOR BY DISCOVERY COMMUNICATIONS

THE SOHO HOUSE IN NEW YORK CITY

IS ONE OF THE CITY'S MOST EXCLUSIVE HOTELS,

CATERING TO THE FILM, FASHION, AND MUSIC INDUSTRIES.

THE SOHO HOUSE IS A PLACE WHERE THOSE OF A CREATIVE MIND-SET

CAN COME TOGETHER AND NETWORK.

WE'RE TALKING ABOUT THE INNOVATORS,

THE MOVERS AND THE SHAKERS IN THE BUSINESS,

THE TRAILBLAZERS COMING TOGETHER TO CREATE.

IT'S A LITTLE OASIS

IN THE HIP MEATPACKING DISTRICT IN LOWER MANHATTAN.

IT'S A PRIVATE MEMBERS CLUB, SO YOU WOULD HAVE TO BE ACCEPTED

AND VOTED IN THROUGH A BOARD AND SUCH.

IT WAS A HOTEL AS WELL.

IT HAD ITS OWN SPA, MOVIE THEATER.

BUT FOR THE RICH AND FAMOUS

WITH EXCLUSIVE SOHO CLUB MEMBERSHIPS,

IT'S A HOME AWAY FROM HOME.

IT CATERS TO EVERY NEED OF IT'S WELL-CONNECTED MEMBERS.

FOR SYLVIE CACHAY,

ONE OF THE FASHION WORLD'S RISING STARS,

THE SOHO HOUSE WAS A WELCOME RETREAT FROM HER HECTIC LIFE.

LOVE IT. LOVE IT.

HELLO.

HOW'S IT GOING? - HEY.

- THANK YOU. - HEY, SYLVIE.

- HEY. - GOOD TO SEE YOU.

- GOOD TO SEE YOU, TOO. - HOW WE DOING?

IT LOOKS GREAT. JUST HOLD ON ONE SECOND, OKAY?

YEP.

SYLVIE CACHAY WAS MOST DEFINITELY

THE QUINTESSENTIAL SOHO HOUSE MEMBER.

SHE WAS EXTREMELY, EXTREMELY GIFTED AND WARM.

YOU GUYS ARE BEAUTIFUL. - HERE WE GO.

KEEP WORKING IT, GIRLS. - HEY, ENERGY, GUYS, COME ON.

SHE WOULD WALK INTO A ROOM

AND LIGHT IT UP.

NOT LONG AFTER GRADUATING

FROM MARYMOUNT COLLEGE, SYLVIE CACHAY BECAME

ONE OF THE HOTTEST YOUNG DESIGNERS IN THE U.S.

RIGHT OUT OF SCHOOL, SHE GOT AN INTERNSHIP

AT MARC JACOBS, WHICH IS AMAZING.

I MEAN, THERE'S NO BETTER PLACE TO START.

AND THEN, FROM THERE, SHE GOT HIRED AT TOMMY HILFIGER,

WHICH WAS REALLY INCREDIBLE.

SHE HAD A GREAT SALARY, A GREAT POSITION,

AND SHE WORKED SO HARD.

AND I WATCHED HER CLIMB THE CORPORATE LADDER THERE,

AND SHE DID IT SO WELL.

YES, THAT'S GREAT.

AND THEN, FROM THERE, SHE WENT TO VICTORIA'S SECRET,

WHICH THAT WAS, LIKE, HER PASSION

BECAUSE THAT'S WHERE SHE STARTED DESIGNING SWIMWEAR.

IT ISN'T LONG BEFORE SYLVIE CREATES

DESIGNS OF HER OWN AND THE NEW YORK PRESS TAKES NOTICE.

I CANNOT WAIT TO SHOW YOU THESE DESIGNS, OKAY?

THEY'RE EXCLUSIVE. I HAVE NOT SHOWN THESE TO ANYBODY.

SO THIS IS PART OF MY NEW COLLECTION.

I'M VERY EXCITED.

BY 2006, AT THE AGE OF 29,

SYLVIE RECEIVES START-UP MONEY FROM AN INVESTOR,

AND LAUNCHES SYLA, HER VERY OWN SWIMWEAR LINE.

SHE CALLED ME, AND SHE SAID, "GUESS WHAT.

I WAS EXPECTING $100,000 OR $200,000 TO START,

BUT HE HAS GIVEN ME $1 MILLION."

SYLVIE IS A P.R. REP'S DREAM.

THE SYLA COLLECTION IS AN INSTANT SUCCESS.

PEOPLE WERE LOVING IT.

I MEAN, SHE WAS GETTING GREAT STORES --

BARNEYS, ANTHROPOLOGIE -- GREAT PRESS.

THE PRESS WAS AMAZING.

ANNA WINTOUR WAS CALLING IN FOR HER TOWELS.

SHE WAS COVERED BY LUCKY AND VOGUE AND InStyle, ELLE.

AND THESE WERE NOT JUST PRODUCT SHOTS

OR INCLUSION IN, SAY, YOU KNOW, SUMMER SWIMWEAR ROUNDUPS.

IT WAS PROFILE STORIES ON HER AS A DESIGNER

AND AS A STYLE-SETTER IN HER OWN RIGHT.

AND A SYLA DESIGN EVEN ENDS UP

IN THE SPORTS ILLUSTRATED SWIMSUIT EDITION,

A FEAT UNHEARD OF BY A BEGINNING DESIGNER.

FOR A SWIMWEAR DESIGNER,

THAT'S KIND OF LIKE THE HOLY GRAIL.

IT'S WIDELY READ BY MALES AND FEMALES ALIKE, OF COURSE.

SO IT'S NO SURPRISE THAT A YOUNG WOMAN LIKE SYLVIE

SEEKS TO BE A MEMBER OF THE EXCLUSIVE SOHO HOUSE HOTEL,

WHERE THE DENIZENS OF FASHION, FILM, AND FINANCE MINGLE.

FOR A DESIGNER ON THE RISE LIKE SYLVIE,

THERE'S NO BETTER PLACE TO PROMOTE HERSELF.

A CHANCE ENCOUNTER THERE COULD SEND SYLVIE

AND HER BUSINESS TO A WHOLE NEW LEVEL OVERNIGHT.

THE SOHO HOUSE IS A GREAT PLACE TO NETWORK,

TO MEET PEOPLE WHO MIGHT BE ABLE TO HELP YOU

OR MIGHT BE INTERESTED IN WHAT YOU'RE DOING

AND KNOW SOMEBODY THAT COULD HELP.

FOR SYLVIE, ADMISSION TO THE SOHO HOUSE

IS A DREAM COME TRUE.

SHE CALLED HER DAD --

"HEY, DAD. GUESS WHAT.

I MADE IT. I MADE IT."

SYLVIE IS NO STRANGER

TO THE WORLD OF MONEY AND PRIVILEGE.

SHE GREW UP IN A WEALTHY NORTHERN VIRGINIA TOWN

WHERE HER FATHER IS A SURGEON AND HER MOTHER AN ARTIST.

HER PARENTS HAD EMIGRATED FROM PERU

AND TAUGHT SYLVIE THAT, DESPITE HER PRIVILEGE,

SHE MUST WORK HARD.

SHE HAD A DREAM.

SHE ALWAYS HAD THE DREAM OF HAVING HER OWN LINE.

SHE WANTED TO DO IT NO MATTER WHAT.

GOOD.

LOOK AT THAT. - BEAUTIFUL.

ALL RIGHT. TAKE FIVE, GIRLS.

FASHION ISN'T THE ONLY PASSION

WHERE SYLVIE FINDS SUCCESS.

I MISSED YOU.

SHE ALSO FALLS FOR THE MAN WHO PHOTOGRAPHS HER LOOKBOOK,

BEN BAKER, A WELL-KNOWN FASHION PHOTOGRAPHER

WHO BELIEVES HE'S ALSO MET THE LOVE OF HIS LIFE,

AND THE TWO GET ENGAGED.

THEY WERE VERY CUTE TOGETHER.

HERE, LET'S GET A SHOT WITH THEM

AND YOU IN THERE TOGETHER. - OKAY.

SYLVIE IS A BIG PERSONALITY.

BEN WAS A LITTLE BIT MORE QUIET. HE JUST LET HER SHINE.

HERE WAS THIS DRAMATIC, AMAZING CREATURE,

WHO, REALLY, THE CAMERA LOVED.

SO IT WAS SORT OF FUN TO JUST SEE HIM

LET HER HAVE HER MOMENT.

SAY, "BIKINI."

BIKINI.

YEAH, THERE WE GO.

IT LOOKS LIKE A MATCH TORN FROM THE PAGES

OF A GLOSSY MAGAZINE.

SYLVIE APPEARS TO HAVE IT ALL

WITH A VERY BRIGHT FUTURE AHEAD OF HER.

BUT THEN, IN 2008,

THE RECESSION HITS.

HEY, DIANA. IT'S SYLVIE.

YEAH.

LOOK, I GOT YOUR MESSAGE.

YOUR ORDER'S ALREADY IN PRODUCTION.

CLIENTS START CANCELING ORDERS.

NO, I -- I UNDERSTAND.

SYLA HAD ORDERS PLACED,

AND, SUDDENLY, THE STORES WHO HAVE PLACED THOSE ORDERS

ARE SHUTTING THEIR DOORS.

THEY'RE GOING OUT OF BUSINESS.

THAT'S A HUGE HIT, PARTICULARLY FOR FOR A SMALL BRAND,

YOU KNOW, WHO'S RELATIVELY YOUNG.

AND AS HARD AS SHE TRIED TO KEEP THINGS GOING

AND KEEP THEM AFLOAT, YOU KNOW, IT JUST --

IT BECAME IMPOSSIBLE.

OKAY. I-I HAVE TO GO.

WITH INCOME CUT, SYLVIE'S INVESTORS BACK OUT.

SYLA, THE BABY THAT SYLVIE HAD NURTURED

INTO A PROMISING BUSINESS,

IS STRANGLED IN THE CRADLE.

THE 31-YEAR-OLD DESIGNER FALLS INTO A DEEP DEPRESSION.

IT BROKE HER HEART

THAT SHE HAD TO LET HER PEOPLE GO,

AND SHE HAD TO CHANGE HER RESIDENCE

BECAUSE, YOU KNOW, SHE HAD TO CUT EVERYTHING.

SHE WENT BANKRUPT.

EVERYTHING WITH SYLA IS JUST FALLING APART.

THAT'S MY LIFE.

NO ONE CAN CONSOLE HER,

NOT EVEN HER FINANCE, BEN.

IN FACT, IT ISN'T LONG BEFORE THE COUPLE DECIDES

TO CALL IT QUITS.

SHE JUST WAKES UP ONE DAY,

AND HER WHOLE LIFE IS DIFFERENT.

SHE HAS NO COMPANY AND NO FIANCé,

SO EVERYTHING THAT WAS DRIVING HER FORWARD

WAS, YOU KNOW, JUST -- SHE HAD NO DIRECTION.