Time Share (Tiempo compartido)

What's going on, honey?

Are you OK?

Hanging on...

Let's do this, OK?

Yes.

We're in this together.

- Don't fall apart on me, honey. Please. - No.

No.

Do it for him.

Let's do this.

- Chin up. - Yes.

So, parents,

grab your children and get into the bag with them.

On my signal, move towards the goal line, me.

So, no cheating.

The first team that makes it all the way over there, wins.

- Are you guys ready? - Yeah!

- I can't hear you. Are you ready? - Yeah!

OK, on your marks...

Ready...

- Come on! - Go for it!

Hey, Andres.

- Help me. - Where to?

FIVE YEARS LATER

- Are these yours? - No, it's that one over there.

- Thank you. - You're welcome. Enjoy your vacation.

- This one's open. - Enjoy your stay.

- Is it OK? - Yes.

Thank you. Goodbye.

- You? - Take this. No, I'll take it.

Nice, isn't it?

- Can you manage? - Yes.

This place is beautiful.

Great. Isn't it?

- How could you afford this? - Don't worry, honey.

We're going to enjoy it.

Let's see, Raton.

Look at that.

Do you like it?

It's perfect.

- I have to wake up Pedrito. - Why?

- I promised him I would. - No.

- He wanted to go for a swim. - We'll be here for a week.

- I promised him. - No.

No. Honey, please. Come on.

Raton.

We're here.

Do you want to go for a swim?

Raton?

Do you want to go in the pool?

Do you?

Mommy.

Mommy.

I don't want to swim with these shoes anymore.

That's OK, sweetheart. Leave them here.

- What's wrong with his shoes? - They're uncomfortable.

- Can you touch the bottom? - Yes.

That's strange. Let's see.

- Is it here? - Yes.

Good evening.

How can I help you?

We want to know why you won't let this gentleman into his villa.

I'm sorry. I don't even know these people.

Well, this gentleman has a reservation.

You shouldn't leave them outside getting bitten by mosquitoes.

Well, I'm very sorry, but I have a reservation too.

His wife thought someone had broken into the house.

- Are you calling me a thief? - No, no, no. It's not that.

It's just that I don't see your papers and he has his.

My papers are inside, but look...

here's my key.

And here's mine.

Well, that's weird.

- Good evening. - Good evening.

Is everything OK?

Yes, Mr... What's your name? Sorry, I didn't hear your name.

Bonilla. Abel Bonilla.

It looks like Mr. Bonilla has a reservation here as well.

There's obviously some kind of mix-up.

Sorry to bother. But without papers, one can never be sure.

- But you do have the papers, right? - Of course. The papers are inside.

So, what should we do now?

Come inside. There are loads of mosquitoes out here.

We'll solve this.

- We can just make a phone call. - Yes.

You can leave your luggage here. It will be fine. No one's stealing it.

Bring your bags in, kids. Excuse me.

How about a shower?

Do you want to stay here with Mommy?

- Is it just him? - Yes, we only have one.

- How old are you? - Go on, tell her.

Were you asking me? I'm 30.

You're really pretty.

No one's picking up. What should we do?

I told you, we don't have the authority to make any decisions.

I see. Well, it's getting pretty late, so I think we should go to the front desk.

Let's go. I'll be right back, hon.

It won't take long, cutie pie. Watch the kids.

Excuse us. Good night.

Sir?

- Sir? - Yes?

Are you enrolled in our timeshare information seminar?

Yes. So?

Is there a problem?

You too, sir?

I'll take them to Moises.

Follow me, please.

Ma'am.

Hey, you.

They told us we had to sit by color.

- Who said that? - The memo.

Who is Memo?

Hi, hello. Good evening.

Good evening.

Crew, this is your captain speaking.

Let's show our new owners

that we take organization seriously here at Vistamar.

I'm very pleased to inform you

that as of today, we'll be part

of the Everfields International Resorts family.

From now on,

our mission is to make dreams come true.

Before I move on,

I would like to acknowledge two very special members of our team,

who have inspired us all with their positive attitude.

Dear Gloria, Andres, please stand up.

Dear friends, your example...

is an inspiration for our great future.

Please, a round of applause to Gloria and Andres.

- Our manager will be with you shortly. - OK.

- Like some water? - No, it's fine.

- Coffee? - Yes, please.

- Right away. - Hey, what time is it?

Of course. And I have more. I'll give them to you in a second.

Good morning, Mr. Alvarez.

Morning? Already? What time is it?

May I offer you my sincere apologies on behalf of Everfields International

for this shaky start to your vacation's experience.

From now on, paradise is within reach.

I have no idea what you just said.

Could you fix the problem? Is he getting his own villa?

Mr. Bonilla is completely satisfied with our arrangement.

Good, I'm glad to hear it.

I asked for coffee.

Unfortunately, I can't share with you the terms of Mr. Abel's deal.

- Really? Why? - It's a matter of confidentiality.

It's fine. I only want to know how you'll get me the villa I paid for.

We know that our customers use their rooms

almost exclusively for sleeping.

And your villa can fit two families.

Well, I don't care if it fits 50 families.

I paid for a private villa for my family.

Do you have a napkin?

Look, mister. I'm really tired. My flight was delayed two hours.

The trip from the airport was exhausting.

I want you to tell me what you'll do to get me the villa I paid for.

The villa was practically free thanks to our generous offer...

So what? Does that make me a second-class customer?

Absolutely not, Mr. Alvarez. You deserve an international experience.

Unfortunately, we don't have any vacancies.

- Why? - Because our offer was a great success.

You overbooked your rooms, Moises.

- That's illegal. - It isn't if it's the result of success.

And him? What did you offer him that made him so happy?

Paradise.

Are you making fun of me?

Do I look stupid to you? Do I look like I'm in paradise?

- Are you making fun of me? - Absolutely not...

- Stop goofing around and solve this! - Mr. Alvarez, please. Show him.

What's that?

An agreement. You can trust us as if we were family.

This has to be a joke. It can't be.

Look, I only get one week off a year

and you don't know how important this is to my family.

I want to have the vacation I paid for today.

And I'm not signing anything that lets you off the hook from your mistake.

Nor anything that won't guarantee my family's privacy.

May I offer you my sincere apologies on behalf of Everfields International.

- Eva, what happened? - You startled me!

What happened with the room? Why are they sleeping there?

Can I make myself a cup of coffee?

I'll try to find instant coffee.

OK.

So, what happened with the room?

I don't know. What can I say? I felt bad. There's four of them.

Their kids wouldn't fit on the sofa bed.

- Besides, it's just for one night. - No, it's not only for a night.

- What do you mean? - They're staying here.

They overbooked the villa and they don't care that it's illegal.

We have to share.

- Want to go to another hotel? - There's none available.

Everything's full and what's available is really expensive.

It's the peak of the season.

Besides, why should we leave? I paid for this.

It is paid for. I have already paid.

There's nothing else. I paid for it.

Honey, it's OK.

We'll just stay all day in the pool.

Yeah.

Thanks for taking it like this. In your stride.