Boiling Point

Désolé, j'arrive. Je suis au coin de la rue.

No, I know, I forgot. Les commandes n'ont pas été passées.

I should have done it last night. I didn't finish Sunday. I didn't get back till late. J'ai zappé. J'avais commencé hier soir, mais je suis revenu tard.

I'll sort it out as soon as I get in. I promise you, as soon as I get it. No, I promise you, mate. Dès que je serai là, j'appellerai chez Smith.

Okay. Ça répond pas, mais il nous reste un peu de stock.

All right, I'm literally around the corner now. Where are you? - Je suis presque là. - Tu es où ?

Around the corner, give me two seconds. Hurry up. Hurry up. All right, ta'ra, ta'ra, ta'ra. J'arrive dans deux secondes. A toute.

Hi, you've reached Kelly. Leave me a message. I'll get back to you as soon as I can. Bye. Ici Kelly. Laissez-moi un message et je vous rappellerai.

Oh, Kelly I'm real sorry I missed it. I've just had so much shit on. Kelly, je suis navré d'avoir oublié.

Do you know what I mean? J'ai dix mille trucs à gérer.

I'm... I'm devastated, and I'm really, really, really sorry. Je vais lui dire que je suis mortifié et vraiment désolé.

I can't fucking believe it. I, me head was all over the place. You know what I mean? Ah, fuck. J'en reviens pas. J'étais à côté de mes pompes.

Tu comprends ?

Just tell him I'm so sorry, and I'll, I'll phone him before he goes to bed, yeah? Dis-lui que je suis désolé.

But please, please tell him I'm Je l'appellerai avant qu'il se couche.

really, really, really fucking sorry. I don't, I... I've... I've... I've just got so much going on. Par pitié, dis-lui que je suis vraiment, vraiment désolé.

Do you know what I mean? Je suis à la ramasse.

I've been living out of a suitcase for the past two fucking months. Je vis à droite à gauche depuis deux mois.

Only moved in last night. So, you know, it's not... Je n'ai emménagé qu'hier soir.

I know it's my fault, but just tell him Je sais que c'est ma faute.

I'll tell him I'll phone him before he goes to bed. Okay? All right. Dis-lui que je l'appellerai avant qu'il se couche.

Sorry. Ta'ra, bye. Désolé. Salut.

- Morning, chef. - Fair enough. Bonjour, chef.

- Chef's coffee chef? - Yeah. Double, bill. - Sorry, Mr. Jones? - Yeah? - Un café ? - Un double, Bill.

I'm Alan lovejoy, I'm the environmental health... M. Jones ?

Nice to meet you. Are you okay to crack on? Alan Lovejoy, Agence des normes alimentaires.

Yeah. Just give me a couple of minutes. Yeah? - All right. - I'll be right back. - On peut s'y mettre ? - Donnez-moi deux minutes.

As soon as you're ready, please. - Let me get changed. - Thank you. - Quand vous voudrez. - Je me change.

All right, Carly, should we just finish up? We can recap a couple of things while we're waiting for him. Carly, on termine ?

- Okay. - That one's off. On va revoir deux, trois choses en l'attendant.

You've already said Toby? - Tony. - Tony. Qu'est-ce qu'on a dit, Toby ?

Tony.

We're going to get this in order before we open, yeah? Of course. Not tomorrow? Vous allez me régler ça avant l'ouverture ?

Okay, don't let Andy see you. Pas demain.

Yeah. Andy va te pourrir.

Clean this shit up before Andy gets here. - Sorry did you just- - no, just do it. Nettoie ça avant qu'il arrive.

Just wash your hands in the food preparation sink? - Yes. - Yeah. Vous vous êtes lavé les mains dans le bac de cuisine ?

You're aware we wash our hands in the, in the hand washing sink over there? - No, I uh... - She's new. Vous savez qu'il faut les laver dans le lavabo, là-bas ?

- What's your name? - Camille. Elle est nouvelle.

Camille. - Votre nom ? - Camille.

How long have you been here, Camille? - A week or so. - Okay. - Quand avez-vous commencé ? - Il y a une semaine.

Have you been on any food hygiene courses, accreditation at all? Vous avez suivi une formation en hygiène alimentaire ?

Yeah. No. She's got a level two. Elle a son diplôme.

She's got a level two? Okay. Well, if you could show me that before I leave? Elle a son diplôme, bien.

- Yeah. Absolutely. - That would be brilliant. - J'aimerais le voir. - Pas de problème.

Camille, I'm glad you're washing your hands, just not where we prepare food. Okay? I'm sure you knew that though. C'est bien de se laver les mains, mais pas en zone de préparation.

- Just... - Okay. I know. I know. Vous le savez.

All right, so we set them fridges, - Tu dois te reprendre. - Je sais.

On va vérifier les frigos.

and that is... C'est...

That's just about regulation. Which of course is? C'est pile la réglementation, qui est...

- Eight degrees. - Eight degrees. 8 degrés.

But ideally, like the ones around there I prefer it to be a bit lower Mais idéalement, comme pour les autres,

in the region of five would be ideal. je préférerais un petit 5 degrés.

But eight degrees is regulation? Ce serait l'idéal.

- Eight degrees is regulation. - So we meet regulation? Mais la réglementation dit 8 degrés.

- You do meet regulation. - Great. - En effet. - Donc on est en conformité.

But no, no, but what I'm saying is Vous êtes en conformité.

if you packed that fridge anymore, the circulation Mais si vous surchargez le frigo,

of the air is not gonna be able to get around and you're gonna have to waste a load more food. Okay? Because it's going to go above eight degrees. l'air ne pourra pas circuler et vous aurez beaucoup de pertes.

So always err on the side of caution, Carly. Like Mr. Lewis said, the other inspector La température sera trop élevée. Il vaut mieux jouer la sécurité.

don't risk it for a biscuit. That's what we try and say. Comme l'a dit mon collègue : "Mieux vaut prévenir que guérir."

C'est l'idée.

Sorry. Hello? Hello? S'il vous plaît.

All right, it's all right... Do you want to put the knife down a second? - Yes, sorry. - Thank you. Vous pouvez poser ce couteau une seconde ?

Let's have a quick word, - Oui, monsieur. - Merci.

just talk me through what you're doing. Qu'êtes-vous en train de faire ?

Well, we're prepping duck for this evening. Prepping duck. Je prépare les magrets.

Okay, and how would you do that? Comment procédez-vous ?

Well, do what I'm doing now, and then we pan fry it and put it in the oven. At what temperature would you cook the duck to? On incise, on saisit à la poêle, puis on cuit au four.

- 63 degrees. - 63. Quelle température pour les magrets ?

63 degrés.

And you check that how? - With a probe. - With a probe. - Comment vérifiez-vous ? - Avec la sonde.

- And you do that regularly? - Every meal. - And you keep checks. - Yep. - Régulièrement ? - A chaque fois.

Sans faute ?

Lovely. Thank you. Formidable, merci.

The tiles, you said the structural damage? Yeah, contractors coming tomorrow. Pour le carrelage fissuré...

Coming tomorrow, and as soon as you take a picture of that L'entrepreneur vient demain.

you can actually email that to me. Keeps itching his beard, do you know that? Vous m'enverrez une photo par mail.

It's fine he washes his hands. It's fine. Okay. Well, as long as he does regularly. - Il se triture la barbe. - Il se lave les mains.

Thank you. Régulièrement, j'espère. Merci.

Yeah, you could email me that as soon as you've got- - yeah. Yeah. - Would you? Envoyez-moi la photo dès que possible.

Emily? Emily? Emily.

This is our head of pastry, Emily and this is our commie pastry chef, Jamie. Jamie, nice to meet you. We actually have- Notre chef pâtissier, Emily, et son commis, Jamie.

- I was going to say, I recognize your face. Enchanté.

We have met before. Your bakery in hoxton. On se connaît, non ?

- Rolly pollies. - Rolly pollies! Oui. De votre boulangerie à Hoxton.

- Yes, you remember. - Yes, absolutely. Les Grassouillettes.

Your banana, your banana cake had this- - Vous vous souvenez ? - Absolument.

- thank you very much. - Dark chocolate. - Yes. - It's beautiful isn't it? Le cake à la banane avec du chocolat noir.

- Have you tried it, Jamie? - Oh, I love it. - Une merveille. - Vous y avez goûté ?

- He's had it a few times. - Out of this world. - How are you? - I'm not too bad thank you. - Une ou deux fois. - Exceptionnel.

- You good? - Yeah, yeah, yeah. - Comment allez-vous ? - Pas trop mal, merci.

- You look really, really well. - Come now. No, now please. No not too bad I'm not surprised- - Vous avez l'air en forme. - Je me porte pas trop mal.

- Emily. Emily. - Yes, darling? - You all right? - Yeah, we're fine. - Emily. - Oui, ma belle ?

Tout va bien ? - Oui.

I'm not surprised this is all an order - with you working here. - Bless you. Ça ne peut que rouler avec vous en cuisine.

I've been round about half hour ago - and it's all tipped off. - All good? Jamie. Jamie, how long have you been there? J'ai fait le tour et tout est vraiment au top.

Vous êtes ici depuis quand ?

About three weeks. Excuse me mate, how long is this gonna take? - Trois semaines. - Ça va prendre longtemps ?

Well, it will take as long as it takes. And I appreciate that, but we've got to open up, Le temps qu'il faudra.

well, I know that. Je comprends, mais on doit ouvrir.

We are actually about done, I'm waiting for you. Can we just have a quick word? All right if we go out there? J'ai presque fini, je vous attendais. On peut parler ?

Yeah, course, yeah. - Dans la salle ? - Pas de souci.

Just you and me. All right. Emily. En privé.

Its lovely, lovely to see you. - It was really love- - have a lovely Christmas. Ça m'a fait plaisir. Passez un bon Noël !

And yourself. Jamie. Good to meet you. Vous de même. Enchanté, Jamie.

Okay. I don't want to keep you any longer than we have to. Just take a seat. Thank you. Je ne veux pas abuser de votre temps.

Asseyez-vous. Merci.

Okay.

So let's see what we're dealing with here. - Okay. - All right. Voyons ça.

Sorry. Primarily, that's all the information you need to know. Pour commencer,

I'm not going to go through with you all today, voici mon rapport.

because we're running a bit behind. Je ne vais pas tout passer en revue.

L'heure tourne.

But it's all there, Carly knows it all. And, that's your sticker. Tout est écrit et Carly est au courant.

You've gone down from a five to a three. All right? I'm going to tell you why. Voici votre vignette. Vous chutez de 5 à 3.

- That's a big drop, init? - It is. - Je vous explique. - C'est raide.

It's primarily because of your... your documentation. Okay? And your record keeping. Je sais. C'est principalement dû à des manquements

- And it's quite frankly- - wash basin? dans la tenue du registre. Honnêtement...

Wash basin. It's the French... "Lavabo" ?

- Camille? French lady? - Yeah? She's washing her hands in the food preparation sink, Oui, c'est la jeune... Camille, la Française.

but that's not the main thing I'm concerned about. Elle se lave les mains dans le bac de cuisine.

The main thing I'm concerned about, is that, could I... C'est un détail. Le problème principal...

Could I have your attention? The main thing I'm concerned about is this, okay. Essayez d'être attentif. C'est important.

You've got big gaps here. Massive gaps, where we should be filling in daily. Vous avez des trous énormes

Taking... taking... Taking fridge temperatures. dans le suivi quotidien.

I'm assured they're done every day. - But if we come... - What's with the oysters? La température des frigos doit être notée tous les jours.

The oysters over there, his sections a mess. - D'autre part... - Et les huîtres ?

Okay. I just walked passed him La zone des huîtres est une catastrophe.

and he's still not cleaned it up. J'ai mis votre commis en garde.

It' his gloves, he's without gloves on cross-contamination the lot, I don't need to tell you that. Absence de gants, contamination croisée, la totale.

Ce sont des évidences.

Okay. You'll need to replace that knife. So what is obvious to me is there's lots of gaps Il faut remplacer ce couteau.

up until two months ago is filled in quite regularly. Je ne peux que constater les lacunes dans le registre.

Now we've got gaps. Il y a encore deux mois, ça allait,

Look at where it should be filled in. mais il y a trop d'oublis et il faut y remédier.