Flashpoint

(Lively chatter throughout casino)

We gotta move now, we gotta move fast, okay?

Let's go.

It's gonna be all right.

- Who are you? - We're just leaving.

Man: - No you're not. - Who is he?

Man 2: Maybe he's a cop.

Spike: Guys, Ed's been made.

Parker: Just keep it verbal, Eddie. Low-key, just...

Please, let her go.

I said come with me, right now!

Robyn: Okay, biggest cake ever,

and yes, you can make the loot bags.

Can it be a sleep-over too?

Robyn: Of course, you only turn ten once,

we gotta do this right.

Mom says yes! Mom says yes!

Mom says yes!

Mom says yes!

Man: Good morning.

I didn't hear you leave this morning.

Ah, blame the yen.

Asian markets got us called in early.

I'm almost at the office.

How's your resume coming?

Tim: Good.

Done. Cover letter's standing by.

So what time you home tonight, should we wait for dinner?

Robyn: Uh, I got clients coming in after the bell,

and I don't wanna make promises that I can't keep.

- Ah. Okay, no problem. Amy: - I'll get it!

I'll keep it warm.

Gotta go. Someone's at the door.

Okay, bye. I love you.

Love you.

- Give me your phone. - What?

You wanna die today? Give me your phone!

Assailant: Drive! Move! Now!

Assailant: I don't need to tell you.

Robyn: No mistakes, no alarms,

and I don't know you.

And I'm watching. You've got 10 minutes.

Teller: Can I help the next person, please?

Hi, how are you?

Good. Mrs. Engles, right?

- Yes. - How are you?

Uh, great.

I need to, um... Cash out all my accounts,

um, cash advances on the credit cards...

Whatever's available, please.

Oh, and um, I need to access my safety deposit box.

My... my key.

Okay.

I just need to see your ID.

Uh, my id?

Teller: It's a formality, I'm sorry.

So the full remaining amounts in these accounts, in cash?

Yes, please.

Oh. I'm afraid that your checking account

has been overdrawn,

but there's $2000 left on your credit limit,

and $800 in your savings account.

What about the, um...

Registered education fund?

Your daughter's education fund?

Full 30,000?

Yeah. We, uh... We broke down,

we're sending her to private school.

It's a great curriculum, but it's not cheap.

My daughter's begging to go to St. Adpolphus,

just because the uniforms look like...

Harry Potter.

Teller: Mrs. Engles?

Robyn: Yes.

Is everything okay?

It's fine.

So, you intend to close your accounts today

and withdraw the full value of your assets in cash?

Robyn: - Please. Teller: - Okay.

Can you just wait here a moment, please?

Robyn: Yeah, I just...

I don't have a lot of time.

I'll... I'll be right back.

Winnie: Uh huh. Yeah. Hold on.

Boss!

Parker: Yeah.

Okay, so she didn't actually see a weapon?

Ms. Forbes, I'm gonna put you through

to sergeant Greg Parker.

911 has a branch manager at Hudson Trust.

They flagged a client they believe's under duress.

It's not a gun call, but...

Ms. Forbes, hi. I'm Greg Parker

with the police strategic response unit.

Hester: We're not sure what we're looking at,

but we have a client making a large cash withdrawal

inconsistent with her transaction patterns.

Okay.

Hester: She's not armed herself,

but she's visibly stressed, sweating,

hands are unsteady, she's near tears,

and she keeps looking towards reception.

My associate believes there's a man there

who has her under duress.

What makes her believe that?

Sergeant, she's a regular customer.

There's clearly something wrong.

Parker: Okay, we're gonna play this safe.

You stay on the line,

get your teller to stall for time,

but show full co-operation, all right?

But make sure that both party's are unaware

that they've been flagged.

Do you understand?

Hester: Thank you, sergeant.

Okay, we're on our way.

Hot call, Winnie.

Winnie: Copy that.

I'm sorry, there shouldn't be any problem at all.

I just have to ask you a couple of questions,

it's routine.

Raf: So she's taking her own money out of her own account.

Yeah.

We had five robberies like this last year.

Robbery by proxy.

Guy targets a wealthy client,

forces 'em to go into the bank

and bring out the money.

That way he doesn't have to put on a ski-mask

and go in there yelling, "this is a stick-up."

And if it's a false alarm?

I don't know, we could go do some shopping?

Teller: And the service fees,

were those reasonable in your op...

Sorry, look, I just...

I don't have a lot of time, I have an appointment.

Teller: Sure.

Franca's keeping her talking.

What should we do next?

Get your client out of view of the reception area

and let her know, discreetly, that help is on the way.

And then inform security,

but make sure the client is unaware.

Franca: I've printed off your statement,

if you'd like to take a look.

Ed: We need to get the other customers outta range

without attracting attention.

Winnie, patch me in to the manager too.

Here you go.

Okay, Hester, here's what we need you to do.

Franca: And for the denominations,

were you thinking large bills?

Large bills are fine.

Hester: Customer surveys.

Customer surveys.

And I need to access my um...

Security box, yes.

You can follow me.

Jules: All right, Hester sent us a profile on the victim.

Robyn Engles,

married, mother, homeowner, currency trader.

Good regular income...

Low bank accounts though.

Okay, the floor plans are in.

Hester, can you situate the victim

and the suspect for us?

Hester: Mrs. Engles is stepping into the safety deposit booth.

Yes, it's concealed.

Franca: Mrs. Engles, the police are on their way.

What?

Everything's under control.

Oh my God!

Ah, yes, she's here.

Um, it's the police for you.

Hello?

Jules: Mrs. Engles, this is officer Jules Callaghan.

Yeah, I'm sorry, I don't understand

why this is a matter for the police.

Okay, we're a minute away.

Robyn: No, just don't, please.

I mean, it's really, it's not necessary, please.

Jules: Okay, well, if that's the case then we're all gonna go home

and everything's gonna be just fine.

Franca: Mrs. Engles, did someone force you to come in here today

and take out this cash?

You're a minute away?

Jules: That's right.

Robyn: Yes, the man in the baseball cap,

in a gray jacket, he's sitting by reception.

He told me he has a gun.

Mrs. Engles, I want you to stay right where you are.

Do not move. This is gonna happen very fast

and you need to be out of range.

Ed: All right, we're gonna hit the front doors

with flashbangs.

We'll disarm him while getting any remaining civilians

out of range.

You good with that?

All good.

Police! Down on the ground! Down on the ground!