Station 19

Alright, I'm nervous. Is that normal?

Well, public speaking isn't for everyone. Yeah.

This isn't the public, though... It's my people.

Well, teaching our own people is sometimes harder

than an anonymous crowd.

Because we know how petty and mean they are?

Sean Beckett.

I heard you'd been moved over here.

My condolences.

DeeDee, are you keeping tabs on me?

I am flattered.

DeeDee? Mm-hmm.

Yeah, Chief Cummings thought that "Diane"

was too uptight a name for a firefighter,

so he renamed her at the academy.

Yeah, what was your nickname again?

Uh..."Last Place"?

Doesn't ring a bell. How are your kids?

- Driving. - Mm. Terrifying.

Thank you for that heads-up.

Well, thanks for letting us do this here.

Yeah, you know me. Anything to beat 23.

It's not really about winning or losing, Beckett.

It's always about that, DeeDee.

- DeeDee. - Nope.

Heard we're headed to 19 for the day.

If ever there was a time for a big, big fire, it's now.

Herrera, feel free to give my turnouts a quick scrub

when you get done with yours, huh?

Let's go, 23. Off to 19 for

conflict resolution training, whatever that is.

It's crisis intervention.

Whatever. Just don't make me

look bad in front of Beckett.

Prick beats me in football squares every year,

and he's a sore winner.

Maddox, do you set a goal each morning

to see if you can be more disgusting than the day before?

She's so into me.

So, uh, how are Joey's college applications coming?

Good. Good. I mean, he's... I think he's on track.

You know, Miranda's doing all the proof-reading.

Mm-hmm.

I got the easy part. I just tell him to write his essay.

I... Ben?

Hi. Oh, um...

Ingrid, right?

You remembered me.

You were very kind in front of my son,

who thinks I'm incredibly uncool, so, yeah.

Uh, what do you got there?

Oh, I'm rebuilding my store. Yay.

And I was hoping I could get your expert eye

on the blueprints?

I want to make sure everything is up to code

so nothing happens again.

Um, well, uh...

I'm running a little bit late today...

Oh, no, of course. Please.

I wouldn't want to keep you from saving any more lives.

Um, maybe I could leave these here with you?

Um, sure. Sure. Okay.

And, um, do... do you have a card or something?

Yeah. Uh, yeah.

Great. Alright. I'll, uh... I'll take a look.

Thank you so much.

Alright. Take care. Bye.

What?

You got yourself a badge bunny. No.

Yeah, you do. No! No, no.

She... She's a harmless, thankful woman

who's been through a trauma... Most bunnies are.

...and is just trying to make sure it doesn't happen again.

Yeah. No, I get it.

Hey, uh, Sweaty, Sweatier,

23 is on their way. Get changed.

Thanks.

- What's up with him? - I was literally going to do that.

Victoria. Hm?

Hey. Hi. Travis here.

Do you know how embarrassing it is

to have your smoke alarm battery

go off when you're a firefighter?

Because you were supposed to buy batteries

when you went grocery shopping.

Okay, I don't remember that being assigned to me.

I texted you while you were in the store.

No, you didn't. Yes, I did.

No, you didn't. Yes, I did.

No, you didn't. Mm!

Sorry, I was there.

Okay, you're supposed to be conflict resolution.

Huh. What?

My dad just texted me,

"Going to San Diego next week with Kyle.

Could you check on your mother once or twice?"

Is this Kyle, secret-boyfriend-Kyle?

Kyle, secret-boyfriend-Kyle.

Hey, guys. 23's almost here.

Barn. Now.

Coming. Jeez. Okay.

"She thinks it's a conference, by the way."

Oh, wait, so your dad is going...

Going on vacation with his lover

and wants me to cover for him.

Yeesh.

They say you're not supposed to read your own press.

I'm not. This is from my damn divorce lawyer.

This... I've been dragged into the middle of that already.

I don't want to get in any deeper.

Well, I'm not the one who dragged you.

I didn't say you were.

Hey. 23's almost here.

23's coming?

Yeah.

Crisis One training.

Does no one read my texts?

Oh, fun. A wedding.

I guess that makes us the groom's side.

- Oho, oh! Damn! - Is that the Fire Zaddy?

Okay, okay, everybody. Shut up.

We're here for some training, just like any other day.

I'd like to finish by dinner

so I don't have to share my meatballs with 23.

DeeDee, can we get started please?

Thank you.

Hi, everybody. Um...

For those of you who don't know me,

I'm Diane Lewis.

Hey, Diane.

Good to see you again, Pat.

Today I'm here in a different role

than many of you may know me.

In addition to my work as a grief counselor,

I'm also certified in crisis intervention training.

Now, as you know, Dean Miller has spearheaded

the Crisis One program here in SFD... Whoo! Yeah!

...and we're all very proud.

- Yes! - Yeah!

Yeah, now, you'll find all your protocols in there.

You probably know most of them already,

we're just reframing them through this program

with the goal of eliminating the police and their weapons

from the situation.

Now, a mental health crisis can evoke fear.

An armed response leads to unnecessary trauma,

and in the worst cases, loss of life.

So why don't we just, uh, jump right in

with some role play?

Okay, lucky for us,

we have our very own married couple in the house.

Herrera and Sullivan, why don't you come on up here?

And we'll start on page 7

with the "marital dispute" scenario.

Oh, man.

Oh, man.

Oh, man.

Or... we could take volunteers... No, I'm game.

I'm game.

I'm game.

Herrera?

Fine. Yeah.

Let's do it.

We're gonna be role-playing scenarios

that you may encounter while on Crisis One calls.

Your job is to secure the scene,

build trust and rapport with the patient,

and find a solution, if you can.

Now, I will be the responder for this first one.

And you two are the married couple.

The wife has locked the husband outside

and is throwing his stuff out onto the sidewalk.

Someone called 911 because the husband

is screaming and threatening her.

Okay, Diane, I think maybe we should not...

Are you crazy?!

Hm?

Rob... Roberto, do not call me crazy.

You... You screwed my best friend!

I did no such thing!

You believe what you want to believe!

Hey there, sir. Uh. What seems to be the problem?

Um, my wife, she has locked me out,

and she is trashing my stuff

and throwing one year of marriage into the garbage.

I can't look away.

That sounds frustrating.

That's not the word I would use.

We often hurt the ones we love the most.

Lady, I don't need your counseling.

I just need my wife to stop throwing my stuff

- out the window! - Well, if he hadn't betrayed me,

- I wouldn't be doing it! - But... And she doesn't listen!

Oh, my God.

Okay? She's not even willing to have a conversation.

It's like talking to a brick wall.

Says the concrete wall.

Okay, I can see that you're both really angry...

You know, maybe if he didn't always act like

he knows me better than I know myself...